Challenges with Property management

In this podcast episode we discuss some of the challenges experienced with property management, including:

  • Communication 
    • Not responsive to emails
    • Doesn’t return calls
  • Large rent roll 
    • Portfolio – Pod – Task based
    • Not enough staff
    • Low fees vs Good Service
  • Change of managers
    • Replace with juniors or lower quality 
    • Bounce around between managers – no consistency (staff turn over) 
    • BDM bait and switch 
  • Management of maintenance
    • Not reporting maintenance
    • Maintenance approved but not actioned
  • Management of tenants
    • Routines not on time
    • Not keeping tenant to acceptable standard
  • Reactive management rather than proactive management
    • Constantly having to follow up the manager for routines, maintenance, 
    • anything!